Terms and Conditions

Standard Delivery

2 - 7 Business Days for Metro Area's (ALL STATES). 7 - 15 Business Days for Regional Area's (ALL STATES).  

Pick up

Once order received, we will process and get the order ready for you ASAP. When your order is ready for collection, we'll send you an email/message notification, with the Booking number and all the details, so you may come and collect in time.

Order Processing and Delays

After you have completed your order through our website, you’ll receive a system generated Order Confirmation Email.

Once the order has been shipped, we'll send you a Notification with the tracking information for your reference.

Order processing: Please allow 0-3 days processing time before your parcel is sent. In most cases it will be within the first 24hrs as we aim to get every order off as soon as possible.

Approximate delivery timeframe: After order has been shipped, standard shipping time normally take up to 2 - 7 business days in metro areas (all states), and 7 - 15 business days in regional areas (all states). The actual delivery time will depend on the courier that carries your parcel.

*Please Note:

All orders will be processed and sent as soon as possible after received. The Timeframe estimates from when the parcel is sent and only account for Business Days. We will do our best to ensure delivery within estimated delivery time, these do not include delays that outside our control. Factors such as public holidays and peak delivery times might cause delays. During Christmas and sale periods please allow extra time for your parcels to arrive. We aim to get your orders out ASAP, as we know how important it is to receive your items promptly. Please know that not always, but in some instances the volume of orders we receive may increase the delivery timeframe marginally.

There are limitations on all courier networks and for some remote delivery areas, the couriers will not deliver to door. In these cases, they will deliver to a local depot or to the local Australia Post office and you will be notified to collect your parcels.

Returns & Refund Policy

1.You are welcome to return products for a refund if they are;

(1) Deemed faulty,

(2) Damaged,

(3) Have missing parts,

(4) Incorrect product/s were sent to you in error

(5) Due to the following reasons, including but not limited to; product does not fit, change of mind, product is no longer required, or is unsuitable etc.

Products being returned need to be in a resalable condition; with original packaging intact. Please include your proof of purchase with the return of goods.

2  Products in Unused and Resalable Condition:

You have 90 days to return your purchase for a full refund, as long as the product is in original condition, no writing or damage to the packaging, uninstalled and resalable condition. Feel free to contact us .

3. not liable for any incidental, indirect, consequential, or damages of any nature and from the sale of the products